Our Promise: Scandora is built with privacy-first principles. We don't store your documents on our servers – everything syncs directly to your chosen cloud services. You maintain full control of your data.
1. Overview
Scandora ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our document scanning application available on iOS, macOS, and Android platforms.
By using Scandora, you agree to the collection and use of information in accordance with this policy.
2. Data We Collect
Account Information
When you create an account, we collect:
- Email address (for account identification and communication)
- Display name (optional, for personalization)
- Authentication credentials (securely hashed)
Usage Data
We collect anonymized usage statistics to improve our service:
- Number of scans performed (anonymized counts)
- Feature usage patterns (no document content)
- App performance metrics
- Crash reports (to fix bugs)
Document Data
Important: Scandora does NOT store your scanned documents on our servers. Your documents are:
- Processed locally on your device
- Sent directly to your connected cloud services (Trello, Google Drive, etc.)
- Temporarily processed by AI providers you choose (OpenAI, Google Gemini) if you enable AI features
3. How We Use Your Data
We use the collected information to:
- Provide and maintain the Scandora service
- Authenticate your account and manage subscriptions
- Send important service updates and security alerts
- Improve app performance and user experience
- Provide customer support
- Comply with legal obligations
4. Data Storage & Security
Your account data is stored securely using Firebase (Google Cloud Platform) with:
- End-to-end encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and updates
- Access controls and monitoring
Your documents are NEVER stored on our infrastructure. They remain in your control via your connected cloud services.
5. Third-Party Services
Scandora integrates with third-party services based on your choices:
Cloud Integrations (Your Choice)
- Trello: Documents and tasks sync to your Trello boards
- Google Drive: Documents are uploaded to your Drive
AI Processing (Your Choice)
If you enable AI features, document content may be processed by:
- OpenAI: For document analysis and data extraction
- Google Gemini: For document analysis and data extraction
You can also bring your own API keys (BYOAI) for complete control over AI processing.
Analytics & Infrastructure
- Firebase/Google Cloud: Authentication, database, and analytics
- RevenueCat: Subscription management
Each third-party service has its own privacy policy. We encourage you to review their policies.
6. Your Rights
Under GDPR and other privacy regulations, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate personal data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your data
- Objection: Object to certain types of processing
To exercise these rights, contact us at privacy@scandora.eu.
Account Deletion: When you delete your Scandora account, we immediately and permanently remove ALL your personal data from our systems. This action is irreversible.
7. Cookies
Our website uses cookies to ensure basic functionality and to help us understand how visitors interact with our site. You can manage your cookie preferences at any time using the cookie settings.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
cc_cookie |
Scandora | Stores your cookie consent preferences | 1 year |
scandora-lang |
Scandora | Remembers your language preference | Persistent |
Analytics Cookies (Optional)
These cookies help us understand how visitors use our website. All data is anonymized and we use IP anonymization.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique visitors to track site usage | 2 years |
_ga_* |
Google Analytics | Maintains session state across page requests | 2 years |
Managing Your Preferences
You can change your cookie preferences at any time by clicking the "Cookie Settings" button below or in the website footer.
We do not sell your browsing data to advertisers or third parties.
8. Children's Privacy
Scandora is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
- Posting the new policy on this page
- Sending an email notification (for material changes)
- Displaying an in-app notification
The "Last updated" date at the top of this page indicates when the policy was last revised.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: