In short: Managed AI is Scandora's own prepaid credits. Your device calls the AI models directly, using a short-lived credential Scandora's server issues, and Scandora meters the usage — there is no third-party AI account for you to manage and no key to enter. It is the zero-setup default when you sign in.
What managed AI is
With managed AI you don't bring your own key. Instead, your device calls the AI models directly, using a short-lived credential Scandora's server issues, and Scandora meters what you use and bills it as prepaid credits. Access is tied to your Scandora sign-in, and your plan's entitlement, budget and cost caps are enforced on Scandora's server — not on the app.
Turn managed AI on
- Open Scandora and go to Settings → AI Assistant.
- Under AI Provider, the Scandora AI card is the managed option. Tap Select to make it active (new accounts start here by default).
- Your current credit balance is shown on the same screen; tap it to top up.
What a credit is and what it covers
Credits are a single shared pool used for AI work. Every AI request costs 1 credit, whatever its size: analyzing one document (title, labels, etc.), adding one document to the document-chat index, one smart search, or one AI chat answer. Managed extraction accepts up to 100 pages per document; if your document is longer, only the first 100 pages are sent and Scandora asks you to split the rest.
How many credits you get
- Free: 10 managed credits per month.
- Pro: 1,000 managed credits per month.
- Business / DATEV: 5,000 managed credits per month.
Plan credits refill at the start of each paid billing period — the date the App Store or Google Play charges you. On the free plan they refill at the start of each calendar month (UTC). Unused plan credits do not carry over. See the pricing section for current amounts (the prices shown in the App Store / Google Play are the final prices for the respective product; with a trial, an introductory or promotional offer, or a prorated plan change the amount actually charged can differ, and the amount the store states on your receipt is the one that applies).
Top-ups
If you need more, you can buy additional credits as a one-time in-app purchase. Purchased credits are prepaid and do not expire. The exact top-up amounts and prices are shown at the point of purchase in the app.
When credits run out
Managed AI is hard-stop-then-prompt: when your balance reaches zero, AI actions pause and Scandora prompts you to top up. We never auto-charge you for overage.
Where processing happens
Your device calls the model provider directly, using a short-lived credential Scandora's server issues from our own EU infrastructure; document search and chat run on your device. When the Frankfurt regional service is used, managed AI generation runs on Vertex AI in europe-west3 (Frankfurt, Germany), so managed AI is processed in Germany for that leg. Managed AI runs in that region because the app sends its managed AI requests there. Full details, including our role as processor, are in the AVV / DPA and the Privacy Policy.
Abuse monitoring. Google may keep prompts sent through managed AI that its automated safety systems flag for up to 90 days, in the Google Cloud region used for managed AI (europe-west3), only for abuse monitoring; Google does not use them to train models. Full details are in the Privacy Policy.